J5Create Powerful JCD383 USB-C 9-in-1 Multi Adapter – Connect, Charge & Expand Anywhere

1. Product Features & Functions

Q1. What is the JCD383 USB-C 9-in-1 Multi Adapter used for?
A: The JCD383 is a compact USB-C™ multi-adapter that expands your laptop’s capabilities with 9 functions in one, including 4K HDMI™, USB™ ports, Power Delivery 3.0, Ethernet, and memory card readers.

Q2. How many total ports does this adapter have?
A: It features 8 physical ports offering 9 functions, including HDMI™, Gigabit Ethernet, SD™ & microSD™, USB-C™, and three USB™ Type-A ports.

Q3. Can I use this adapter to extend my laptop screen to a monitor?
A: Yes, it supports HDMI™ output up to 3840 x 2160 @ 30Hz, making it ideal for mirroring or extending your screen to a 4K monitor or ultrawide display.

Q4. Does this adapter support fast charging for mobile devices?
A: Yes, one USB™ Type-A port supports BC 1.2 protocol for fast charging of smartphones and tablets.

Q5. Can it work as a card reader?
A: Yes, it includes built-in SD™ and microSD™ slots for reading and writing memory cards.

Q6. Does it support audio output through HDMI™?
A: Yes, it supports 2.1 channel audio output via the HDMI™ port.

Q7. What kind of internet connection does it offer?
A: It includes a Gigabit Ethernet port supporting 10/100/1000 Base-T for fast and stable internet.

Q8. What is Power Delivery 3.0 and is it supported here?
A: Power Delivery 3.0 allows fast, two-way charging. The JCD383 supports both upstream (charging your laptop) and downstream (powering connected peripherals) charging up to 100W.

Q9. Can I use all ports simultaneously?
A: Yes, but performance may vary depending on the power supply and connected devices.

Q10. Is the adapter suitable for video conferencing setups?
A: Absolutely. You can connect your webcam, mic, external display, and Ethernet—all through this one adapter.

🛠 2. Compatibility & System Requirements

Q11. Which operating systems are supported?
A: Compatible with Windows®, macOS®, Chrome OS™, Linux®, and any OS supporting USB-C™ with DisplayPort™ Alt Mode.

Q12. Does it work with MacBook Pro or MacBook Air?
A: Yes, it is fully compatible with USB-C™ MacBook models, including MacBook Pro and MacBook Air.

Q13. Will it work with Dell, HP, Lenovo, or ASUS laptops?
A: Yes, as long as the USB-C™ port supports DisplayPort™ Alt Mode and Power Delivery.

Q14. Can it be used with an iPad Pro or Android tablets?
A: If your device supports USB-C™ with DisplayPort™ Alt Mode, it will work. iPad Pro (3rd Gen or later) is compatible.

Q15. Do I need to install any drivers?
A: No drivers are needed. It’s plug-and-play for most systems.

Q16. Can I use it with a USB-C™ port that doesn’t support PD?
A: Yes, but the adapter won’t be able to pass power through for charging.

Q17. What type of power adapter is recommended?
A: A USB-C™ PD 3.0 power adapter is recommended for optimal performance and charging.

Q18. Does it work with phones?
A: Some Android phones with USB-C™ DisplayPort™ Alt Mode may support limited functions like HDMI™ output or charging.

Q19. Can I use it with a Chromebook?
A: Yes, provided the Chromebook supports USB-C™ with DisplayPort™ Alt Mode and PD.

Q20. Will it support multiple monitors?
A: No, it supports only a single external monitor through the HDMI™ port.

⚡ 3. Performance & Technical Behavior

Q21. What resolution and refresh rate does the HDMI™ output support?
A: It supports up to 3840 x 2160 resolution at 30Hz.

Q22. Can I connect an ultrawide monitor?
A: Yes, as long as the monitor supports the resolution and HDMI™ input.

Q23. Does it support 60Hz refresh rate at 4K?
A: No, 4K is supported at 30Hz max. For 60Hz, a different adapter would be required.

Q24. How fast is the data transfer through USB™ ports?
A: USB™ 3.1 Gen 1 ports provide up to 5 Gbps transfer speed.

Q25. Will the adapter overheat with prolonged use?
A: It may get warm to moderately hot under heavy use, which is normal. Aluminum housing helps dissipate heat.

Q26. Is there any signal interference while transferring data?
A: No, the adapter is designed with shielding to prevent interference.

Q27. Can I charge my laptop through the adapter while using other ports?
A: Yes, using Power Delivery 3.0, you can charge your laptop and use all other ports simultaneously.

Q28. Is there any power loss when using multiple peripherals?
A: Minimal. A high-quality PD adapter ensures stable performance.

Q29. Does it support USB 2.0 backward compatibility?
A: Yes, it supports both USB 3.1 and USB 2.0 devices.

Q30. Can I copy files between SD and microSD simultaneously?
A: No, only one card slot is accessible at a time.

📦 4. Build Quality, Packaging & Warranty

Q31. What is the build quality of this adapter?
A: The adapter features a premium aluminum body that is lightweight yet durable for daily use.

Q32. What color is the adapter?
A: It comes in a sleek silver finish.

Q33. What’s the length of the built-in cable?
A: The cable is 137 mm (5.4 inches) long.

Q34. How much does the adapter weigh?
A: It weighs approximately 78 grams.

Q35. What are the dimensions of the adapter?
A: 4.13 in x 1.97 in x 0.65 in (105 mm x 50 mm x 16.5 mm)

Q36. Is a carry pouch included?
A: No, the package includes only the adapter and quick installation guide.

Q37. What’s included in the box?
A: 1 x JCD383 Adapter and 1 x Quick Installation Guide.

Q38. Is there a warranty on this product?
A: Yes, it comes with a 2-Year Limited Manufacturer Warranty.

Q39. What is the country of origin?
A: The product is manufactured in Taiwan.

Q40. Who is the importer in India?
A: Creative Peripherals & Distribution Ltd., Mumbai, India.