J5Create Powerful JCD381 USB-C Dual HDMI Mini Dock – Expand Your Workspace with 4K Display, Ethernet & SuperSpeed USB

1. Product Features & Functions

Q1. What does the JCD381 USB-C™ Dual HDMI Mini Dock do?
A: It expands a USB-C™ port into two HDMI™ display outputs, two USB™ 3.0 ports, Gigabit Ethernet, and a USB-C® PD charging port—all through a single compact device.

Q2. Can I connect two monitors at once?
A: Yes, the adapter supports dual HDMI™ outputs: one up to 4K @ 30Hz and the other up to 2K @ 60Hz.

Q3. Does this dock support Power Delivery charging?
A: Yes, it supports USB-C® Power Delivery 2.0, delivering up to 60W to charge your laptop or phone.

Q4. Can I charge my mobile phone with this dock?
A: Yes, the USB-C® PD port can charge supported smartphones using a USB-C® power adapter.

Q5. Does it have any USB-A ports?
A: Yes, there are two USB™ 3.0 Type-A ports with transfer speeds up to 5 Gbps.

Q6. Does the dock support Ethernet?
A: Absolutely. It features a Gigabit Ethernet port for high-speed, stable internet connectivity.

Q7. Can I use all the ports at the same time?
A: Yes, all ports can be used simultaneously as long as your device supports the required power and data throughput.

Q8. Is hot-swapping supported?
A: Yes, you can plug and unplug peripherals without rebooting your system.

Q9. What material is the dock made of?
A: The JCD381 has a premium aluminum enclosure with a champagne metallic finish.

Q10. Does it support audio output?
A: Yes, HDMI™ 2.1 supports 2.1 channel audio output.

💻 2. Compatibility & Connectivity

Q11. Is this dock compatible with macOS?
A: Yes, it supports macOS® 10.14 and above. Driver installation may be required.

Q12. Does it work with Windows laptops?
A: Yes, Windows® 10 and later are supported. Drivers will auto-install with internet access.

Q13. Is it compatible with Chromebooks?
A: If the Chromebook supports USB-C™ with DisplayPort™ Alt Mode, it will work.

Q14. Can I use this with a MacBook Pro or Air?
A: Yes, it is fully compatible with USB-C™ equipped MacBooks.

Q15. Will it work with Dell, HP, Lenovo, or ASUS laptops?
A: Yes, as long as the laptop has a USB-C™ port with DisplayPort™ Alt Mode and Power Delivery.

Q16. Can I use this dock with an Android tablet or phone?
A: Only if your device supports USB-C™ DisplayPort™ Alt Mode. Compatibility varies by model.

Q17. Is it compatible with iPad Pro?
A: Yes, the newer iPad Pro models with USB-C™ support basic functionality.

Q18. Will it work with older USB-A laptops?
A: No, this dock is specifically designed for USB-C™ ports.

Q19. Does the dock require any software or drivers?
A: For Windows and macOS, drivers are required. Windows installs them automatically if the device has internet and admin rights.

Q20. Can I use this with a docking station or hub?
A: It's best used directly with a USB-C™ port for optimal performance.

🎮 3. Display, Speed & Performance

Q21. What’s the max resolution for a single display?
A: It supports up to 3840 x 2160 (4K) @ 30Hz for a single monitor.

Q22. What resolutions do both HDMI ports support when used together?
A: One HDMI port supports 4K @ 30Hz, and the other supports 2K (2048 x 1152) or Full HD (1080p) @ 60Hz.

Q23. Does it support 60Hz on both displays?
A: No, only the second HDMI™ port supports 60Hz at lower resolutions. 4K is limited to 30Hz.

Q24. Is the image quality suitable for video editing?
A: Yes, it provides excellent clarity and smooth visuals, ideal for content creators.

Q25. Will it work for gaming?
A: Casual and office gaming is fine. For serious gaming at high frame rates, 60Hz+ support is preferred.

Q26. What is the max data transfer speed?
A: The USB™ 3.0 ports support up to 5 Gbps transfer speeds.

Q27. Is internet speed affected when using Ethernet?
A: No, the Gigabit Ethernet port supports up to 1000 Mbps for fast, reliable connectivity.

Q28. Does the dock heat up?
A: It may become warm during heavy usage, but it has a heat-dissipating aluminum body to prevent overheating.

Q29. Can I watch 4K content through this dock?
A: Yes, provided your monitor and system support 4K @ 30Hz.

Q30. Does it support audio-video sync over HDMI™?
A: Yes, the HDMI™ 2.1 interface ensures smooth AV sync for most applications.

🛠 4. Build Quality, Power & Packaging

Q31. What is the color of the dock?
A: It comes in a stylish champagne metallic finish.

Q32. What’s the dock made of?
A: It is made from high-grade aluminum for durability and thermal control.

Q33. How long is the built-in cable?
A: The integrated USB-C™ cable is 7.8 inches (198 mm) long.

Q34. What is the weight of this dock?
A: It weighs just 113.5 grams, making it ideal for travel.

Q35. What is the size of this product?
A: Dimensions are 5.1” x 2.1” x 0.6” (130 mm x 54 mm x 15 mm).

Q36. What’s in the box?
A: 1 x JCD381 USB-C® Mini Dock and 1 x Quick Installation Guide.

Q37. What is the warranty period?
A: It comes with a 2-Year Limited Manufacturer Warranty.

Q38. What is the country of origin?
A: This product is made in Taiwan.

Q39. Who is the importer in India?
A: Creative Peripherals & Distribution Ltd., based in Mumbai.

Q40. Is the product BIS certified?
A: This is an original, globally certified product imported through authorized channels.