j5Create Dual 4K Docking Station with M.2 SSD Expansion – j5create JCD551 | Ideal for Microsoft Copilot+, Surface Pro & MacBook Pro

Display & Graphics

1. Does this support two 4K monitors at 60Hz?
   → Yes, one via HDMI™ and one via DisplayPort™, if both USB-C® cables are connected.

2. Can I connect only one external display?
   → Yes, via HDMI™, if using one USB-C® host cable.

3. Will this work with MacBook M1 (non-Pro)?
   → Yes, but M1 base chip supports only 1 external display.

4. Is there any lag in display output?
   → No, real-time dual 4K 60Hz output supported.

5. Can I mirror and extend displays simultaneously?
   → Yes, supports both modes.

M.2 SSD & Storage

1. Which SSDs are compatible?
   → M+B Key NVMe®/SATA PCIe® SSDs (2230/2242/2260/2280).

2. What’s the max read/write speed of SSD?
   → Read: 925 MB/s, Write: 900 MB/s.

3. Is SSD hot-swappable?
   → Recommended to remove after power-down.

4. Is M.2 drive included?
   → No, sold separately.

5. Can I use both SSD and SD™ card together?
   → Yes, both are active simultaneously.

USB Ports & Power

1. Does it support 10Gbps data speed?
   → Yes, for 1 x USB-C® and 2 x USB-A ports.

2. Can I charge my laptop through it?
   → Yes, up to 100W Power Delivery.

3. Is the dock bus-powered or needs adapter?
   → Bus-powered, but adapter recommended for power-hungry setups.

4. Will it charge mobile phones via USB-A?
   → Yes, at standard USB rates.

5. Can I use all ports at once?
   → Yes, depending on host power.

Ethernet & Network

1. What network speeds are supported?
   → 10/100/1000 Mbps (Gigabit Ethernet).

2. Is it plug and play for LAN?
   → Yes, no driver needed on Windows/macOS.

3. Can I use Wake-on-LAN?
   → Supported if host device also supports it.

4. Does it work with VPN?
   → Yes, functions as a standard NIC.

5. Is RJ45 shielded?
   → Yes, grounded and shielded for signal integrity.

Compatibility

1. Is this dock compatible with Surface Pro 9?
   → Yes, fully compatible.

2. Does it work with Thunderbolt 3 laptops?
   → Yes, backward compatible.

3. Can I use it with Chromebooks?
   → Yes, if USB-C® supports DP Alt + PD.

4. Is it supported on Linux?
   → Yes, with standard USB-C® compatibility.

5. Does it work with Copilot+ laptops?
   → Yes, optimized for Microsoft Copilot™ series.

Build & Design

1. Is it portable?
   → Yes, only 378g with compact footprint.

2. What material is the body?
   → Durable aluminum casing.

3. Does it heat up?
   → Passive cooling through metal body.

4. Can I secure it on desk?
   → Yes, with Kensington lock slot.

5. Is magnetic cable detachable?
   → Yes, both USB-C® cables are detachable.