Video Capture USB Hub with HDMI – JVA01

• Country of Origin: Taiwan

• Manufacturer: j5create

• Warranty: 2-Year Limited Warranty

Frequently Asked Questions (FAQs)

Functionality & Use

Q1: What is the JVA01 Video Capture USB™ Hub used for?
A: It's used to capture 1080p video from HDMI™ devices and expand USB-C® connectivity including USB ports, 4K display, and audio jack.

Q2: Can I use the JVA01 for live streaming?
A: Yes, it is optimized for live streaming through software like OBS™ or CameraFi™ Live.

Q3: Does it support OBS™ and CameraFi™ Live?
A: Absolutely, it’s UVC-compliant and works seamlessly with both.

Q4: Will it work with my DSLR or mirrorless camera?
A: Yes, as long as your camera has a clean HDMI™ output.

Q5: Can I use it as a normal USB-C® hub when not streaming?
A: Yes, it functions as a standard USB-C® hub with display, audio, and USB support.

Compatibility

Q6: Is JVA01 compatible with macOS®?
A: Yes, it works with macOS® 10.10 and later.

Q7: Will it work with Android™ smartphones?
A: Yes, Android™ 7 and above are supported.

Q8: Does it require special drivers?
A: No, it is plug-and-play and needs no additional drivers.

Q9: Is it compatible with Chrome OS™?
A: Yes, it works with Chrome OS™ that supports UVC.

Q10: Does it support all HDMI™ devices?
A: Yes, most HDMI™ output devices including consoles, cameras, laptops, and more.

Video Performance

Q11: What is the maximum capture resolution?
A: 1920 x 1080 at 30fps.

Q12: Does it support 4K recording?
A: No, capture is limited to Full HD 1080p, but output display supports 4K.

Q13: What is the max display output resolution?
A: Up to 3840 x 2160 (4K) @ 30 Hz.

Q14: Is there any lag while capturing video?
A: It has ultra-low latency for real-time capture.

Q15: Can it downscale 4K to 1080p?
A: Yes, input can be 4K but capture is recorded at 1080p.

Power Delivery & Charging

Q16: Does it charge my device while streaming?
A: Yes, up to 60W Power Delivery while in use.

Q17: What is the max power delivery supported?
A: 60W PD 3.0 pass-through.

Q18: Can I use a 30W adapter for streaming?
A: It’s recommended to use 60W for best performance.

Q19: Is pass-through charging safe for laptops?
A: Yes, it’s fully compliant with PD 3.0 standards.

Q20: Does it work with power banks?
A: Yes, if your power bank supports USB-C® PD.

Ports & Connectivity

Q21: How many USB™ ports does it have?
A: Two USB™ Type-A ports (5Gbps).

Q22: Can I connect a mouse and keyboard?
A: Yes, both will work without issues.

Q23: Is the HDMI™ input for capture only?
A: Yes, it's dedicated for video capture.

Q24: Can I use the HDMI™ input as a secondary display?
A: No, only the HDMI™ output supports external display.

Q25: What is the 3.5 mm jack used for?
A: To connect headphones or speakers.

Build & Design

Q26: Is the hub compact and portable?
A: Yes, it’s lightweight and pocket-sized.

Q27: What is its total weight?
A: Just 69 grams.

Q28: How long is the cable?
A: 30 cm (11.8 inches).

Q29: Is it made from durable material?
A: Yes, built with high-grade plastic housing.

Q30: Is it good for mobile setups?
A: Ideal for travel and mobile streaming.

Audio Support

Q31: Does it support audio capture?
A: Yes, via HDMI™ input.

Q32: Can I use headphones with the 3.5 mm jack?
A: Yes, for audio monitoring.

Q33: Will audio work without an HDMI™ source?
A: No, the jack requires HDMI™ signal.

Q34: Is audio in sync with video?
A: Yes, when used with UVC software.

Q35: Can I record audio separately?
A: Use OBS™ or similar to isolate tracks.

Setup & Installation

Q36: Is driver installation required?
A: Not needed for Windows®, macOS®, Android™, Chrome OS™.

Q37: Can I plug it directly into my phone?
A: Yes, if your phone supports USB-C® OTG and PD.

Q38: Do I need a special app?
A: No, but OBS™, CameraFi™ Live, etc., are recommended.

Q39: Is setup different for macOS® and Windows®?
A: No, process is identical.

Q40: Do I need admin access for setup?
A: No admin rights needed.

Software & Applications

Q41: Does it support Zoom™, Google Meet™, or Teams™?
A: Yes, appears as a camera input automatically.

Q42: Can I use it for YouTube™ live streams?
A: 100% Yes, perfect for YouTube™ Live.

Q43: Is it compatible with video conferencing tools?
A: Yes, with all major platforms.

Q44: What is the best software for screen recording?
A: OBS™ is highly recommended.

Q45: Can I use it with streaming platforms like Twitch™?
A: Yes, many streamers use it with Twitch™.

Warranty & Support

Q46: What is the warranty on this product?
A: 2-year limited warranty by j5create.

Q47: How do I claim warranty?
A: Reach out to j5create with purchase proof.

Q48: Where is the product manufactured?
A: Made in Taiwan.

Q49: Is customer support available in India?
A: Currently, support is via global contact.

Q50: How can I reach j5create technical support?
A: Email service@j5create.com or call 888-988-0488.