Yale Zuri Smart Lock (Black) – Ultimate 5-Way Access with Built-in Bluetooth | Secure Your Home via Fingerprint, PIN, RFID, Manual Key & App

1. Yes. It supports up to 100 fingerprint registrations.

2. How many fingerprints can I register?
   You can register up to 100 unique fingerprints.

3. Is the lock available in other colors?
   Currently, Yale Zuri is available in Black finish.

4. Is Yale Zuri suitable for Indian doors?
   Yes. It fits doors with a thickness of 35mm to 65mm, suitable for Indian homes.

Access & Control:

1. How many RFID tags can be registered?
   Up to 100 RFID tags can be registered.

2. Can I set up multiple PIN codes?
   Yes. You can store up to 100 PIN codes (4-10 digits each).

3. What happens if the fingerprint scanner fails?
   You can unlock using PIN, RFID, manual key, or Yale Home App.

4. Is the mechanical key operation safe?
   Yes. It offers a secure manual key override as backup.

5. How can I use Yale Home App?
   Download the Yale Home App from Play Store/App Store, pair via Bluetooth, and manage the lock remotely.

App & Bluetooth Features:

1. Is Bluetooth built into the lock?
   Yes. Bluetooth connectivity is built into the lock itself.

2. Can I lock/unlock remotely via the app?
   Yes, but for full remote access, a Wi-Fi Bridge is required.

3. Is a Wi-Fi Bridge necessary?
   Only if you want remote access from outside Bluetooth range.

4. Does the app send real-time notifications?
   Yes. You'll receive notifications of every door access event.

5. Can I track door activities in the app?
   Yes. The activity feed shows who accessed the door and when.

Installation & Compatibility:

1. What door thickness supports Yale Zuri?
   Doors between 35mm and 65mm thick.

2. Does it fit wooden doors?
   Yes. Suitable for wooden and standard home doors.

3. Can I install it myself?
   Basic DIY installation is possible, but professional installation is recommended.

4. Is professional installation recommended?
   Yes, for optimal fitting and security.

5. Are installation accessories included?
   Yes. All mounting screws and accessories are included in the box.

Power Supply:

1. What type of batteries are used?
   Four AA alkaline batteries.

2. How long does the battery last?
   Typically 10–12 months, depending on usage.

3. Are low battery alerts sent?
   Yes. You’ll get low battery notifications via app and audio alerts.

4. What if batteries drain out?
   Use the emergency USB-C port to supply temporary power.

5. What’s the emergency power option?
   Connect a power bank to the USB-C port for temporary operation.

Security & Safety:

1. Does it have a break-in alarm?
   Yes. Tampering or forced entry triggers an audible alarm.

2. Is tamper detection available?
   Yes. Any unauthorized attempt sets off an alert.

3. Does the lock auto-lock?
   Yes. Auto-lock activates after door closure.

4. How does failed attempt lockout work?
   After 5 incorrect attempts, lock disables for 3 minutes.

5. Does it support voice guidance?
   Yes. Voice prompts assist during setup and operation.

Product Durability:

1. Is Yale Zuri weatherproof?
   No. It is designed for indoor-facing doors.

2. Does it handle high temperatures?
   Yes. It functions normally in typical Indian home conditions.

3. What materials are used?
   Zinc alloy body with scratch-resistant finish.

4. How secure is the RFID system?
   Highly secure, using encrypted communication.

5. Are firmware updates available?
   Firmware is static; updates are generally app-based.

Warranty & Support:

1. What’s the warranty period?
   One-year manufacturer’s warranty.

2. What does warranty cover?
   Covers manufacturing defects; excludes physical damage and misuse.

3. How can I claim warranty?
   Contact ASSA ABLOY service via the customer care number or official website.

4. Is service available pan-India?
   Yes. Yale offers service coverage in major Indian cities.

5. Where can I find Yale service centers?
   Visit yalehome.com/in/en/contact-us for location details.

Use Cases:

1. Can I use it for offices?
   Yes. Ideal for offices, shops, and residences.

2. Is it suitable for apartments?
   Yes. Yale Zuri is perfect for apartment main doors.

3. Can I remove and reinstall elsewhere?
   Yes. Reinstallation is possible after professional removal.

4. Is Yale Zuri child-safe?
   Yes. Secure locking and PIN prevent unauthorized access.

5. Can guests unlock via app?
   Yes. You can grant temporary or permanent digital keys via the app.

Technical Assistance:

1. Does it support Alexa or Google Home?
   Only via optional Wi-Fi Bridge.

2. Does it work offline?
   Yes. Local access via fingerprint, PIN, RFID, or key works offline.

3. Can I reset the lock if needed?
   Yes. Factory reset is possible via admin settings.

4. How do I update app settings?
   App updates automatically through the Play Store/App Store.

5. Where can I download Yale Home App?
   From Google Play Store (Android) or Apple App Store (iOS).