Yale 26.8L Digital + Manual Safety Locker – Smart Security with Dual Access, Alarm, Auto-Lock, Model YSS/300/DB2, Black | Ideal for Homes, Offices & Retail Spaces

FAQs 

A. Storage & Applications

1. What can I store in this 26.8L locker?
   Laptops, legal files, jewellery, cash, electronics, and documents.

2. Is this model suitable for business use?
   Yes, ideal for retail stores, clinics, and offices.

3. Can I use it in a hostel room?
   Absolutely – it offers advanced protection for personal items.

4. Will A4 documents fit without folding?
   Yes, comfortably fits standard A4 files and folders.

5. Is this locker fireproof or waterproof?
   No, it’s designed for theft deterrence, not fire/water resistance.

B. Lock & Access Control
6. How many digits can the PIN be?
3 to 8 digits.

1. Does the locker beep after wrong PIN attempts?
   Yes, an internal alarm sounds after 4 incorrect entries.

2. How do I reset the PIN?
   Using the reset button inside the locker when it's open.

3. What if I forget my PIN?
   Use the mechanical override key to gain access.

4. Can I change the PIN anytime?
   Yes, as long as you can open the locker using the current PIN or key.

C. Safety & Features
11. What is auto-lock?
The locker locks itself automatically after use.

1. What is auto-freeze?
   Temporarily disables keypad after too many wrong entries.

2. Is the shelf removable?
   No, it is fixed.

3. Is the keypad backlit?
   No, but it has LED indicators.

4. Does it have audit logs?
   No, this model doesn’t store access logs.

D. Power & Battery
16. What type of battery is needed?
4x AA alkaline batteries.

1. Is battery included in the box?
   No.

2. What if the battery dies?
   Use the override key to open and replace the batteries.

3. How will I know the battery is low?
   LED indicators and sound alerts notify you.

4. Can rechargeable batteries be used?
   Yes, but alkaline batteries are recommended for reliability.

E. Mounting & Build
21. Can this locker be mounted on a wall or floor?
Yes, it comes with pre-drilled holes and hardware.

1. Is it stable if not mounted?
   It’s stable but more secure when anchored.

2. Is the interior scratch-proof?
   Yes, it has a carpeted base.

3. What is the color of this model?
   Matte black finish.

4. How heavy is it?
   Approximately 12 kg.

F. Emergency Use
26. How many keys are provided?
Two.

1. Where is the keyhole located?
   Hidden behind a panel on the front.

2. Can keys be duplicated?
   Not easily – they're uniquely designed.

3. Can I disable key access?
   No, it’s built-in for emergencies.

4. Can I open the locker if both PIN and keys are lost?
   Only via Yale service (proof of purchase required).

G. Warranty & Support
31. What is covered under warranty?
Manufacturing defects.

1. What is excluded from warranty?
   Batteries, physical damage, and misuse.

2. How do I contact support?
   Call Yale Toll-Free 1800 103 5606.

3. Can I claim service across India?
   Yes, via authorized Yale partners.

4. How do I register the product?
   Registration is optional; warranty is based on invoice.

H. Compatibility
36. Does this locker connect to mobile apps?
No, it's a standalone unit.

1. Does it need Wi-Fi or Bluetooth?
   No.

2. Is it compatible with smart home setups?
   No, it's a manual + digital safe only.

3. Can I use it with biometric access?
   No, this model supports PIN and key only.

4. Is there a mobile backup app for codes?
   No, your PIN must be remembered manually.

I. Real Use Cases
41. Is this good for gold storage at home?
Yes, especially when wall-mounted securely.

1. Can I install it inside a cupboard?
   Yes, if dimensions fit and surface is mountable.

2. Is it useful in clinics or labs?
   Yes, for securing small medical equipment or data.

3. Can I place it on a desk?
   Yes, but consider anchoring for security.

4. Is it suitable for retail POS counters?
   Yes, for storing day-end cash or slips.

J. Extra Queries
46. Does it include an interior light?
No.

1. How many users can access it?
   One PIN at a time; shared only if you share the code.

2. What to do if keypad becomes unresponsive?
   Use override key and replace batteries.

3. Is this locker noisy during operation?
   No, it's quiet aside from sound alerts.

4. Can I buy extra keys from Yale?
   Only upon request with valid proof; subject to verification