J5Create USB-C to 4K HDMI Cable – Seamless Streaming for Laptops, Projectors, and 4K TVs

General Use

1. What is the JCC153G used for?
   To connect USB-C® devices to HDMI™ displays like TVs, monitors, or projectors.
2. Is this cable plug-and-play?
   Yes, no drivers or software needed.
3. Can I use it for dual monitors?
   No, this cable supports one display output at a time.
4. Does it support both video and audio?
   Yes, up to 2.1 audio via HDMI™.
5. Is it good for presentations?
   Yes, ideal for business meetings and projectors.

Compatibility

1. Does it work with MacBook Pro™?
   Yes, if it has a USB-C® port with DisplayPort™ Alt Mode.
2. Is it compatible with Chromebooks™?
   Yes, most new Chromebooks™ with USB-C® ports are supported.
3. Will it work with Android™ phones?
   Yes, if the phone supports DisplayPort™ Alt Mode.
4. Can I use it with iPad Pro™?
   Yes, it supports video output over USB-C®.
5. How can I check if my device supports DisplayPort Alt Mode?
   Refer to your device manufacturer's technical specs.

Video Output

1. Does it support 4K video?
   Yes, up to 3840 x 2160 at 60 Hz.
2. Is HDR supported?
   Yes, High Dynamic Range content is supported.
3. Will it downscale 4K to 1080p?
   Yes, if the monitor supports only 1080p.
4. Can I mirror and extend my screen?
   Yes, depending on your device's display settings.
5. Is there any video lag?
   Minimal to none due to 18 Gbps bandwidth.

Build & Durability

1. How long is the cable?
   180 cm (approx. 5.9 feet).
2. Is the USB-C® connector durable?
   Yes, metal shield construction improves durability.
3. Is the cable flexible?
   Yes, designed for flexibility and strength.
4. What is the weight of the cable?
   Approximately 62.5 g.
5. Does it have a braided finish?
   No, PVC jacket.

Audio & Multimedia

1. Does it carry audio?
   Yes, through HDMI™.
2. Can I use it for movies and games?
   Absolutely. It's optimized for multimedia.
3. Is 2.1 channel audio supported?
   Yes, up to 2.1 channels.
4. Can I connect to soundbars?
   Yes, via HDMI™.
5. Is it good for video calls?
   Yes, enhances visibility in meetings.

System Requirements

1. Do I need drivers to install?
   No, it's a plug-and-play cable.
2. Will it work on Windows® 11?
   Yes, fully compatible.
3. Does it work on Linux?
   If your system supports DisplayPort™ Alt Mode.
4. Can I use with external GPU?
   Yes, if the output port is USB-C® with Alt Mode.
5. Can I use adapters with this cable?
   Not recommended, may affect performance.

Power & Performance

1. Does it charge the device too?
   No, it only transmits video/audio.
2. Can it overheat?
   No, it has proper shielding for heat control.
3. Is it safe for long-duration use?
   Yes, designed for continuous operation.
4. Can it transmit Dolby Vision?
   No, only basic HDR is supported.
5. Is HDCP supported?
   Yes, for most streaming apps.

Use-Case Specific

1. Is it ideal for online teaching?
   Yes, great for mirroring lessons.
2. Can I use it in conference rooms?
   Yes, reliable for corporate use.
3. Is it suitable for live events?
   Yes, if you need fast setup & reliable display.
4. Can it be used in classrooms?
   Absolutely, for smart board connectivity.
5. Is it good for YouTubers or content creators?
   Yes, especially for preview displays.

Troubleshooting & Support

1. What if my screen is blank?
   Check if your device supports Alt Mode.
2. Why is audio not working?
   Ensure HDMI™ output audio is enabled in your system settings.
3. How do I update the cable firmware?
   No firmware updates needed.
4. What to do if video stutters?
   Ensure secure connections and check source resolution.
5. Why doesn’t it fit in my port?
   Confirm it's a USB-C® port, not USB-A.

Warranty & Miscellaneous

1. What is the warranty?
   2-Year Limited by j5create.
2. Where is it manufactured?
   Typically Taiwan or China.
3. How can I claim warranty?
   Contact j5create via their support portal.
4. Is it RoHS compliant?
   Yes, standard for all j5create products.
5. Is technical support available in India?
   Yes, online and email support is available.