j5Create JCH341E Eco-Friendly USB-C to 4-Port Hub – Powerful 10Gbps Expansion for Mac, Windows, Chrome OS Devices

Features & Functionality

Q1. What does the JCH341E hub do?
It expands a single USB-C® port into 4 USB-A 3.2 Gen 2 ports with up to 10Gbps data speed.

Q2. Can I connect multiple USB devices at once?
Yes, you can connect four USB accessories like flash drives, keyboards, mice, and hard disks simultaneously.

Q3. Does it support fast data transfer?
Yes, each port supports transfer speeds of up to 10Gbps — ideal for large files.

Q4. Is this a powered hub?
No, it is bus-powered and draws power directly from your USB-C port.

Q5. Can I charge devices using the ports?
It supports basic charging, but it's not meant for high-speed or fast-charging phones or tablets.

🧩 Compatibility

Q6. Will this work on a MacBook Air M1/M2?
Yes, it's fully compatible with MacBooks with USB-C ports.

Q7. Is it compatible with Chromebooks?
Yes. The hub works well with Chrome OS devices.

Q8. Can I use it on my Android tablet or phone?
Only if your device supports USB OTG via USB-C.

Q9. Does it work with iPads?
It may work with USB-C iPads for basic USB peripheral connectivity, depending on iPadOS support.

Q10. Do I need to install any drivers?
No drivers are required. Just plug and play.

🌍 Eco-Friendly Design

Q11. What makes this product eco-friendly?
It uses recycled plastic in its construction and ships in FSC-certified sustainable packaging.

Q12. Is the packaging plastic-free?
Yes, the product comes wrapped in eco-friendly paper instead of plastic.

Q13. Is the body durable despite being recycled?
Absolutely. It offers robust performance and durability equal to conventional plastic hubs.

📦 Purchase & Usage

Q14. How many color options are available?
Three — subject to stock availability.

Q15. Can I choose the color at checkout?
Yes, if the website offers color selection; otherwise, one will be shipped randomly.

Q16. Is this suitable for travel?
Definitely. It's lightweight, pocket-sized, and great for on-the-go use.

Q17. Will it work with USB 2.0 devices?
Yes, it's backward compatible with USB 2.0 and USB 1.1 devices.

Q18. Can I use this for USB webcams or printers?
Yes, it supports standard USB peripherals.

🛠️ Troubleshooting & Support

Q19. The device doesn’t show up. What should I do?
Ensure your device supports USB-C data (not just charging). Try another port or reboot your system.

Q20. Will I lose speed if I plug in four devices?
Speeds may slightly drop depending on host system and power, but each port can deliver 10Gbps independently.

Q21. Is there a warranty?
Yes, 2 years of manufacturer warranty.

Q22. Can I use this hub with a USB-C splitter?
It is not recommended. Use directly with a native USB-C port for best performance.

Q23. Is there surge or overload protection?
Yes, it includes basic overcurrent and thermal protection.