FAQ

Simply:
Sign up with your business details
Browse categories or search products
Add to cart, upload PO (optional), and checkout
You can also contact our team for large volume enquiries or recurring orders.

Yes. Every order comes with a proper GST-compliant invoice, eligible for Input Tax Credit. Just ensure your GSTIN is added correctly in your profile or at the time of checkout.

Most orders are dispatched within 24–48 hours. Delivery timelines vary by location. In metros, it usually takes 1–3 days; in other cities, 3–6 days.

Yes, subject to our Return & Replacement Policy. Damaged, incorrect, or defective items are eligible for returns subject to satisfactory evidence being submitted by Customer. Consumables and opened packaging are generally non-returnable.

Yes! The Wisycart app is available on Android and iOS. Manage orders, track shipments, view invoices, and reorder quickly on the go.

Yes. If you need a specific SKU or brand not visible online, simply raise a custom request. We’ll source it from our supplier network and get back with pricing and timeline.

Yes, we regularly service events, educational institutions, government offices, and NGOs. Share your PO or requirement with us at Info@yosto.in for special pricing and delivery timelines.

100%. We use Razorpay, Paytm’s PCI-compliant payment gateway for secure payments via UPI, cards, wallets, and net banking.

Yes. For enterprise clients, we offer custom API feeds, order integration with Tally, SAP, or Zoho, and procurement workflows through our SmartProcure tool.

SmartProcure is a customizable, role-based procurement solution for companies with multiple locations or departments. It enables employee ordering, manager approvals, and admin-level control, reducing manual intervention in routine purchases.

SmartProcure gives the Head Office complete control by:
– Setting product-wise or category-wise monthly limits
– Allowing only approved employees to place requests
– Routing every order through manager or admin-level approvals
– Restricting delivery to specific addresses or stores
– Preventing unauthorized purchases or leakages

SmartProcure is built on top of Wisycart’s platform but functions as a private procurement portal for your company. It runs independently with separate login access for your employees, managers, and admins — with end-to-end data confidentiality.

Simple! Just fill out the interest form or contact our B2B team. We’ll understand your approval matrix, locations, product needs, and reporting format, then set up a custom instance within 7–10 working days.

Yes. Whether you need a 2-level or 3-level approval, budget restrictions, site-specific catalogs, or centralized MIS reports, SmartProcure is built on a flexible engine to match your exact procurement flow — without needing costly ERP changes.